Arrival

We guarantee 100% live arrival of poultry purchased. Please count the live chicks instead of the deceased-extras may have been sent. If any chicks are very weak, please let us know immediately. We will credit back your account for the difference if you do not receive the number of birds ordered. Claims need to be made within 48 hours of receiving your order.

Sexing

We guarantee 90% accuracy on our pullet (female) sexing. Complaints regarding sexing must be made within 12 weeks of hatching. We will refund the difference between the pullet and cockerel price for the number of cockerels in excess of 10%. At no time will Dunlaps be responsible for more than the original purchase price.